Return & Refund Policy

Return & Refund Policy

Standard Returns Policy

If you are not satisfied with your purchase, you may return your items within 30-calendar-days from the date you receive your parcel. Returned goods will qualify for a full-product refund. Please note that original shipping fees are non-refundable.

Our standard return terms may be adjusted during special promotional events. We recommend reviewing promotion-specific terms before completing your purchase.

Returns Process (Excluding Black Friday and other promotional sales)

Before sending back any products, email our support team at support@corylina.com to request your official return label. Kindly include your unique order number and the name of the item you wish to return. Our team will reply and provide you with clear next-step instructions.

Return Shipping Address

Please contact us via email at support@corylina.com to obtain the return address.

Please include your order number inside the package, and we recommend using a trackable shipping service and retaining proof of shipment. Returns sent to a different address, or sent without prior return authorization, may not be accepted or processed.

Damaged Items

If your goods arrive damaged or defective, please email clear photos of the damaged product, together with your order number, to support@corylina.com. Set your email subject line to: DAMAGED. All damage-related claims must be submitted within 14 days after delivery.

Items Not Received

If you have not received your complete order, please reach out to our customer-support team at support@corylina.com. Mark your email subject line as: MISSING ITEM and remember to attach your order number so we can begin our investigation quickly.