1. DO I NEED TO HAVE AN ACCOUNT TO ORDER？No, you are welcome to place an order as a guest‑checkout customer. Creating an account with Corylina brings you extra benefits: ‑ Faster, streamlined checkout ‑ Convenient access to your order history and real‑time order status ‑ Early notifications about new‑arrival products and exclusive special‑offer promotions
2. WHAT PAYMENT METHODS DO YOU ACCEPT？ We accept all major international credit cards, including VISA, Mastercard, Discover and AMEX, as well as secure payments via PayPal.
3. HOW SECURE IS MY ONLINE ORDER？ All credit‑card‑based purchases take place on our SSL‑encrypted secure webpage. Your personal payment data is fully encrypted, then transmitted safely to our payment processor for transaction authorization. Your full credit‑card details will never be saved or stored on our website servers.
4. ARE THERE ANY EXCHANGE‑RATE CHARGES？ All prices shown on our site and all completed transactions are settled in US Dollars. If your bank‑issued card uses a different currency, your final charge will be converted by your card‑issuing bank, using their daily exchange rate on the processing date. Corylina is not responsible for any conversion fees charged by your financial institution.
5. HOW DO I SET MY SHIPPING ADDRESS？ Our store operates in English. Please fill in your full delivery address using only English characters and punctuation. If your original address contains non‑Latin special characters, replace them with phonetically‑similar English‑language alternatives to avoid delivery delays.
6. CAN I CHANGE MY SHIPPING ADDRESS AFTER PLACING AN ORDER？ Once your order has been processed or dispatched, we are unable to make shipping‑address modifications. We recommend you always provide a permanent residential delivery address rather than a temporary vacation‑location address, as customs‑related hold‑ups are outside of our control.
7. HOW LONG DOES SHIPPING TAKE & HOW CAN I TRACK MY PACKAGE？ Delivery lead‑times depend on the shipping service you select at checkout. Once your parcel ships out, we will send you an email containing your unique tracking number and tracking‑page link. Corylina cannot take responsibility for shipping delays caused by your local customs authority.
8. WHAT DO I DO IF I HAVE MISSING ITEMS IN MY ORDER？ If your delivered package arrives with missing products, reach out to our support team right‑away via email: support@corylina.com.

If you still have unanswered questions, feel free to contact our customer‑service team at support@corylina.com.

Company Name: Room 402, Unit 1, Building 8, Jingyuan Community, No.5 Shangfeng Road, Chengbei Development Zone, Daye City, Huangshi City, Hubei Province, China