Contact Us
Contact Us
We Are Happy To Assist You
Got a‑product‑related question, need help with an ongoing order, or would like further information about Corylina? Our dedicated support team stands ready to offer you friendly, reliable assistance.
Customer Care
Email: mailto:support@corylina.com
We strive to reply to every customer‑submitted message as quickly as we can. Please keep in mind our response window may be extended across weekends, national public holidays, large‑scale sales events, new‑product launches or times of exceptionally high site‑wide traffic.
Order‑Related Queries
When reaching out to us about an existing purchase, kindly include the details listed below to speed‑up our support process:
- Your full name
- Unique order ID
- Email you used to complete checkout
- Short summary describing your concern
Sharing these details upfront helps our team pull‑up your order without delay and resolve your issue far more efficiently.
Returns & Refunds
Before submitting a return request or asking for a refund, we invite you to read through our official Return & Refund Policy. For hygiene and safety purposes, some home, beauty and self‑care goods cannot qualify for returns once opened, unsealed or used, unless local consumer‑protection laws specify otherwise. Always get in touch with our support team prior to mailing any item back to our warehouse. Goods shipped back without formal return approval risk being rejected.
Damaged, Faulty or Wrong‑Item Deliveries
Should your parcel arrive damaged, contain defective merchandise, or you receive an item different to your original purchase, please email us via: mailto:support@corylina.com
Remember to attach your order number and clear photos of both the product and outer packaging. Our team will evaluate your case and send you clear, actionable next‑steps.
Business & Collaboration Opportunities
If you would like to discuss wholesale, brand partnerships, influencer campaigns, creator collaborations or other business‑related proposals, connect with us at: mailto:support@corylina.com
Company Information
Company Name: Hubei Shiyouwu E‑commerce Co., Ltd.
Company Address: Room 402, Unit 1, Building 8, Jingyuan Community, No.5 Shangfeng Road, Chengbei Development Zone, Daye City, Huangshi City, Hubei Province, China